Appendix B: Troubleshooting
ADAT-XT20 Reference Manual 115
APPENDIX B
TROUBLESHOOTING
TROUBLE-SHOOTING INDEX
If you are experience problems while operating the XT20, please use the
following table to locate possible causes and solutions before contacting Alesis
customer service for assistance.
Symptom Cause Solution
The display does not light
when the [POWER]
switch is turned on.
No power. Check that the power cable is
plugged in properly.
FORMAT icon flashes.
Tape is not formatted. Format the tape, or reinsert.
The record-enabled tracks’
meters do not indicate
Cables are not connected
properly or are shorted.
Check your audio cables.
input levels.
DIGITAL INPUT is
selected.
Press [ANALOG INPUT].
Can’t change the sample
rate/clock source.
If slave in a multiple
ADAT system, EXT clock
is selected utomatically.
Set the sample rate/clock
source on the master XT20.
Pressing [AUTO REC]
displays “invALid”.
Locate Point 3’s position
is before Locate Point 2.
Set Locate Point 3 past Locate
Point 2.
AUTO RETURN icon
flashes.
Locate Point 4’s position
is before Locate Point 1.
Set Locate Point 4 past Locate
Point 1.
When used as a slave in a
multiple ADAT system,
doesn’t follow the master.
No ADAT master is
detected.
Check sync cables. Power down
the Master only, then restart.
TIME counter does not
show tape position.
Edit mode is turned on.
Press [EDIT VALUE] to turn
Edit mode off.
Interpolation indicator
( ) lights/flashes.
One or more errors have
been detected/corrected
Clean the tape heads.
Make a backup copy of your
tape.
48K or 44.1K icon
flashes.
Tape was formatted at
different sample rate
than currently selected.
If desired, press [CLOCK
SELECT] to use original
sample rate.
Error Message in display Several possible See Appendix C: Error Codes
RE-INITIALIZING
If your unit behaves erratically or “freezes”, the first step is to power down the
unit. and power it back up again. If this steps do not solve the problem, you must
reinitialize the software.
To re-initialize the XT20, hold down both [RECORD] and [PLAY] while
turning on the [POWER] switch. This will reset all parameters to their default
settings.
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