4 Troubleshooting
37
Troubleshooting Index
Symptoms Cause Solution
FST Drive contents don’t
show up in window/ “No
Drive Communication”
message in main window
FirePort wasn’t powered
down after HD was
disconnected from system
via taskbar
urn off FirePort and tur
t back on again. For more
information, see page 19.
HD is attached, but
FirePort is turned off
Turn on FirePort.
Bad cables. Replace the cables.
PC folder contents don’t
show up in window
Wrong Format button
selected
Select the proper Format
button in the Format
window. For more
information, see page 27.
Directory path is incorrect Use the Browse button to
navigate to the proper
folder. For more
information, see page 25.
No output when
auditioning tracks
Amplification system not
turned on
Turn on amplification
system.
Sound card can’t play back
higher sample rate files
Refer to your sound card’s
technical documentation.
You may need a different
sound card if you want to
preview 88.2k or 96k files.
My audio editor won’t
open the FST file
udio editor is expecting a
16-bit file
Select the 16-bit word
length export option in the
Transfer pull-down menu.
For more information, see
page 28.
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